Returns & Exchanges
At Oasis, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return window for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a smooth experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and secure.
Affix the Label
Download and print your pre-paid shipping label from the portal and attach it firmly to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized courier location and keep your receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing